Process Mining with Celonis - Potential in Ophthalmology?
The analysis of large amounts of data to optimize clinical processes is a great challenge, but essential to save costs and to reduce the length of stay and waiting time of patients. However, there is often the problem that the optimization of "patient paths" is based on only a non-representative sample and thus does not reflect reality. Process mining describes a new method of process optimization and has already arrived in industry. To what extent it also has potential in medicine and especially in ophthalmology, we discuss here with Mr. Endres from the company Celonis.